Welcoming You Back

Since opening our doors over 50 years ago and hosting memorable meetings, events, celebrations and getaways, we are ready to welcome you back with the utmost care. We are grateful for your continued understanding and patience. Our team is the heart of our business and we care, please contact us should you have any concerns.

 

AMENITIES NOW OPEN:

We are very happy to have reopened a number of our facilities and look forward to providing a safe and healthy recreation option. We will take reasonable precautions and observe best practices to minimize risks and to protect against the hazards presented by COVID-19.  The safety and well-being of our guests and our team is our priority and as such we will be enacting a number of new Guidelines. For specifics for each amenity please click on the links below to be directed to the corresponding information:

Arena FacilitiesGolf Course, Driving Range & Putting GreenRiverview Restaurant: Dine-In, Take-Out & PatioOutdoor PoolIndoor Pool & WhirlpoolIndoor Mini-GolfFitness Centre Squash & RacquetballNature Trails Outdoor Playground

We are grateful for everyone’s continued understanding and patience. For everyone’s safety and well-being we have established precautionary measures consistent with public health guidelines and industry best practices. Updates to our policies and procedures will continue to be made as we progress, so please check our website often as we navigate through the season with you. We ask for your cooperation in adhering to our new operating Guidelines.

 

Your Health & Safety

The health and safety of our guests and team is always our top priority at the Nottawasaga Resort. In our continued effort to provide a healthy, clean and comfortable stay, we have elevated our already thorough standards and have implemented additional procedures you can expect to see during your stay.

Arrival ExperienceCleanlinessSocial DistancingGuest Rooms Payment

These new practices take into consideration recommended guidelines of our local and provincial health units and affiliated restaurant and hotel associations which allow our team to provide exceptional service in a safe environment. Protocols and guidelines will evolve and as such so may our policies and procedures.

Arrival Experience

Pre-arrival communication will be sent to each guest with a room reservation, which includes a request to self identify Covid-19 exposure with completion of questionnaire. If any identifiable risk, we ask that you postpone your travel plans until the risk period has passed. This assists in ensuring the wellbeing of all guests and associates.

Guests will also receive pre-arrival registration information to complete in advance of arrival to minimize contact upon arrival / check-in.

In accordance with the Simcoe Muskoka District Health Unit mandatory requirements, those entering the Resort and its subsidiary buildings must wear a face mask / face covering while in public indoor spaces. Children 2 and under excluded. Those that are not able to comply may be denied service and asked to leave the premise.

Cleanliness

All common public areas and high touch areas are cleaned and disinfected frequently with Health Canada approved products that are effective in preventing the transmission of COVID-19.

Hand sanitizer stations are located in key areas throughout the hotel.

Social Distancing

Signage and distancing reminders will be used where appropriate in high traffic areas to encourage and observe social distancing and promote traffic flow where practical.

Guest Rooms

Enhanced cleaning and disinfection of guestrooms has been implemented with our housekeeping attendants using protective gloves and masks. Use of disinfectant wipes for all high-touch items, disinfectant cleaners and spray sanitizer for each guest room prior to your arrival. Increased cleaning of HVAC systems and air filters.

Removal of high touch items: iron, ironing boards, coffee maker, pens & stationary, binders and print material, etc. Items are available upon request and disinfected between each use.

Extra towels, blankets and pillows are available upon request. Daily housekeeping and turndown service have been discontinued with the exception of long term stays. In order to limit contact, guests may request service by contacting the front desk. Any guest room service will be completed without the guest present.

Guest rooms are allocated to allow for appropriate social distancing. A resting period after enhanced cleaning has been established between guests stays.

Payment

Payment can be made by credit only. Cash will not be accepted at this time.


We are following the recommendations of our local and provincial health units as well as travel recommendations and restrictions deemed by the CDC. We suggest clicking below for the latest updates:

https://www.simcoemuskokahealth.org
https://www.publichealthontario.ca/en/about/our-organization/departments/ipac
https://www.canada.ca/en/public-health.html

Special Features


Dine-in or Join Us Poolside on the Patio
Dine-in & Poolside Patio Menu

Private Swim Lessons Now Available
Private Swim Lessons

Book Your Stay & Play Golf Getaway Today
Golf Getaways